“I’m sorry.” “Oh, sorry about that.” “Are you okay?” Does this clip seem familiar? Women have a tendency to over apologize.
Saying “I’m sorry” too frequently doesn’t come across as overly polite. Instead, it weakens your overall message and presence. And at times, it can have an even bigger cost. If you’re asking for deadline extension, additional resources or even a raise, the last thing you want to do is start your pitch with an “I’m sorry.” While sometimes an apology is necessary (like if you spill coffee on someone during a meeting), most decisions and actions in business don’t need an apology. Instead, move on.
Here’s what to do:
- Instead of relying on “I’m sorry,” say what you really mean. Try it out in a low-risk situation – like the next time your order comes out wrong at Chipotle. Instead of, “I’m sorry, but I ordered the chicken burrito, and I got the steak,” drop the “I’m sorry.” Try, “Can you fix my order? I ordered the chicken burrito, and I got the steak.”