Women often get cast as “too emotional” when they don’t separate their reaction from their response. Too often, our reactions are not influential in the way we want them to be. When we react, we jump to an emotional conclusion, triggering anger, disappointment, resentment, frustration or something else.
Here’s what to do:
- When it’s time to respond— which might be right away—stick to the concrete details and action steps. What happened? What do we do now? (Save the “how do I feel about this” for another time.)
- Don’t get defensive, and don’t blame someone else.